Avoid Health Insurance Fraud

Source: MN Sure

Note: MNsure can help you find, choose, and enroll in comprehensive health coverage and is the only place to get financial help to lower the cost of health insurance.

A few simple steps can protect you from health insurance fraud while still making sure you get the coverage you need.

• Never give your private health, Social Security number, bank account, credit card or password information to anyone who calls you or comes to your home uninvited.

  MNsure will never call you or send a representative to your home to ask for this information. If you are asked for this information, report the incident to MNsure.

  
  

• If you are asked to pay for help getting health insurance through MNsure, report the incident to MNsure.

  
  

• When using public computers, do not allow automatic storing of passwords and data fields for personal information.

  Remember to clear the browser’s history and cookies after completing your session.

  
  

• If you are suspicious of any information you are receiving about MNsure, stop the conversation and report the incident to MNsure.

  
  

• If you suspect identify theft related to your purchase of health insurance coverage through MNsure:

  • Report the suspected theft to the Federal Trade Commission or call 877-438-4338.

  • Report the incident to MNsure.

How To Report Health Insurance Fraud

To file a health insurance fraud report:

• Submit a complaint online through the Report Fraud and Misconduct form, or

  
  

• Call the MNsure anonymous complaints telephone line at 844-466-7873, or

  
  

• MNsure tip line operators can only take your health insurance fraud report.

  They cannot assist you with questions about your MNsure application or technical difficulties.

  
  

• To get help with your application, please call the MNsure Contact Center: 651-539-2099 or 855-366-7873 or get free help from a MNsure-certified assister at https://www.mnsure.org/help/find-assister/index.jsp.

Concerns about general insurance fraud that do not involve MNsure or MNsure.org should be reported to the Minnesota Department of Commerce.

Concerns about fraud in Medical Assistance (Medicaid) or MinnesotaCare should be reported to the Minnesota Department of Human Services.